Associate Account Manager
Core
Support delivery of utility-sponsored energy-efficiency programs for commercial and industrial (C&I) customers within an assigned territory.
Role type
Entry-to-mid-level Associate Account Manager
Builds
Energy-saving projects qualifying for utility incentives and rebates for C&I customers
Domain
Energy efficiency / Utilities
Deliverable
client delivery
Required skills
Account management, technical troubleshooting, program documentation, CRM management, proposal preparation, on-site assessment
Preferred skills
Energy efficiency experience, presentation skills
Technologies
CRM/program tracking systems
Responsibilities
Maintain and develop accounts for lower kWh goals; troubleshoot technical problems and provide guidance; document customer and contractor interactions; serve as day-to-day point of contact for C&I customers; promote energy-efficiency measures and rebate programs; support customers through the project lifecycle; conduct on-site visits to assess energy-saving opportunities; prepare and review project proposals and applications; track account and project status in CRM systems.
Seniority
Entry-to-mid-level, growing share of portfolio