Mid-Market Account Manager
Core
Maintain and expand relationships with mid-sized clients, driving account growth and financial profitability while providing risk management solutions.
Role type
Mid-Market Account Manager
Builds
Risk management solutions and financial services for mid-sized clients
Domain
Financial services / Risk management
Deliverable
client delivery
Required skills
Relationship building, strategic guidance, account planning, cross-functional collaboration, issue resolution, performance monitoring, critical thinking, problem-solving
Preferred skills
Knowledge of financial services, risk management
Technologies
N/A
Responsibilities
Build and maintain long-term relationships with assigned mid-market clients; Identify opportunities to expand client utilization of existing services; Develop and execute account management plans; Collaborate with cross-functional teams to deliver client experiences; Proactively address client concerns and coordinate resolution efforts; Monitor account health and performance metrics; Apply critical thinking to understand client challenges and develop effective solutions.
Seniority
Mid-level, hands-on IC