Enablement Trainer
Core
Design and deliver interactive training courses and resources to help Customer Success and Professional Services teams excel in internal tools and processes.
Role type
Corporate Learning and Development Trainer
Builds
Interactive training courseware, AI coaches, and learning content for internal teams
Domain
Corporate Learning & Development / Customer Success Enablement
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Adult learning methodologies, instructional design, scripting and narration, video recording and editing, learning management system administration, project management
Preferred skills
Generative AI tools usage
Technologies
Camtasia, Docebo
Responsibilities
Collaborate with business leaders to define training goals, design and develop engaging courseware, lead virtual training sessions, manage content in the learning management system, monitor training consumption and provide reporting, create AI coaches to supplement courses
Seniority
Mid-level, hands-on IC
