Online Technology Specialist
Core
Provide technical support and administration for online learning platforms, academic application systems, and instructional media technologies to faculty and students.
Role type
Online Learning Technology Specialist
Builds
Online course management systems, knowledge bases, video repositories, and instructional media resources
Domain
Higher Education / Online Learning Technology
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Online Course Management systems (Canvas), troubleshooting browser-based applications, issue escalation principles, instructional technologies, basic HTML, web publishing, Microsoft Office 365
Preferred skills
Canvas Certified Technical Admin (CCTA) training
Technologies
Canvas, Microsoft Office 365, HTML
Responsibilities
Provide support to faculty and students using Online Learning Management platforms, maintain and troubleshoot academic application systems, manage online course management systems and video repositories, support TV Production and Podcast Studio operations, facilitate live student technology webinars and course orientations, maintain professional knowledge through workshops
Seniority
Mid-level, hands-on IC