Account Manager
Core
Manage and expand relationships with key brand clients to drive product adoption, retention, and revenue growth for Monotype's typeface and font technology solutions.
Role type
Senior Account Manager (Sales)
Builds
Customer retention, upsell/cross-sell revenue, and strategic account plans for enterprise clients.
Domain
Software licensing, typography, and design technology.
Deliverable
client delivery
Required skills
Account management, outbound prospecting, stakeholder relationship management, business strategy, contract negotiation, CRM usage, sales quota achievement, churn mitigation, market analysis.
Preferred skills
Software/technology/publishing industry experience, Salesforce proficiency, territory management strategy.
Responsibilities
Conduct outbound prospecting and maintain key client relationships; develop strategic account plans to meet revenue targets; manage contract renewals and mitigate churn risks; analyze sales metrics and market trends; collaborate with internal teams to align solutions with client needs; track account data in CRM.
Seniority
Mid-Senior, hands-on IC