Senior Assistant Manager, Programme Management and Student Administration
Core
Lead and support daily operations in the Undergraduate Programmes Office (UPO) to enhance the student experience.
Role type
Senior Assistant Manager, Programme Management and Student Administration
Builds
Undergraduate academic programmes and student support services
Domain
Higher Education Administration
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Programme planning and implementation, Scholarship and financial aid administration, Student appeals processing, Leave of absence management, Candidature and progression assessment, Credit transfer management, Course exemption evaluation, Team leadership, Stakeholder management, Analytical problem-solving
Preferred skills
Experience in higher education administration, Supervisory experience
Technologies
Microsoft Office
Responsibilities
Oversee planning and delivery of undergraduate programmes, Manage scholarship and financial aid processes, Process student appeals and leave applications, Review candidature and progression pathways, Handle re-admission and withdrawal matters, Provide academic advisory to students, Support ad hoc projects and outreach activities
Seniority
Senior, hands-on IC with supervisory responsibilities