Brand & Consumer Junior Advisor with Spanish
Hybrid
Core
Act as a trusted advisor for P&G consumers and brands in the Spanish market, managing inquiries and resolving issues across multiple channels.
Role type
Junior Brand & Consumer Advisor (Spanish)
Builds
Consumer support and issue resolution for P&G brands
Domain
Consumer Goods / Customer Support
Deliverable
client delivery
Required skills
Spanish (proficient), English (proficient), empathy, problem-solving, documentation
Preferred skills
Passion for consumer care, team-oriented mindset, self-motivation
Responsibilities
Manage consumer inquiries via written and call interactions, resolve complaints efficiently, document cases and suggest process improvements, ensure cases are resolved and consumers stay informed, participate in training and support onboarding
Seniority
Entry Level, Junior
