Customer Service Representative
Core
On-site Customer Service Representative supporting international customer service operations in Barranquilla.
Role type
Customer Service Representative (via careerplan.io/jobs/BA-006-1D-370-10-703-customer-service-representative-at-resolvglobal)
Builds
Customer support services for international clients
Domain
BPO / Customer Support
Deliverable
client delivery
Required skills
Strong spoken and written English, problem-solving, multitasking, navigating multiple systems, attention to detail
Preferred skills
Previous experience in BPO, call center, or customer service environments, technical support, healthcare support, billing support, sales support, collections, live chat, email support, retention, escalations, complaint resolution, inbound/outbound calling
Technologies
Multiple support systems
Responsibilities
Handle customer inquiries, resolve issues, communicate professionally, adapt to structured processes, maintain high service standards
Seniority
Entry-level to Mid-level, hands-on IC