Sales Force Effectiveness Manager
Core
Lead the Sales Force Effectiveness agenda for PHC Indonesia, building processes, data tools, and performance routines to improve sales productivity, customer coverage, and decision quality.
Role type
Sales Force Effectiveness Manager
Builds
SFE frameworks, territory designs, performance dashboards, CRM systems, and sales incentive plans
Domain
Pharmaceutical / Healthcare sales operations
Required skills
Sales force sizing, territory alignment, KPI design, CRM data governance, incentive planning, field capability development, cross-functional partnership, analytics, project management
Preferred skills
Power BI, visualization platforms, prescription data analysis, market share tracking
Technologies
Veeva CRM, HCPi, sales force automation, Microsoft Excel, PowerPoint, Power BI
Responsibilities
Develop and run the SFE framework and annual roadmap; design segmentation, targeting, and territory models; establish field force KPIs and dashboards; manage CRM data quality and reporting; lead sales incentive plan design and administration; translate hospital channel strategy into coverage models; partner with Sales Leaders and HR on capability gaps and training; integrate data to generate insights on field execution and resource allocation; ensure compliance with healthcare regulations and company policies; run day-to-day Commercial Excellence operations and manage SFE vendors
Seniority
Mid-level, hands-on IC