Account Manager
Core
Manage a portfolio of assigned customers, channel partners, and dealers for Caterpillar's Electric Power Division, driving account growth and delivering exceptional customer service.
Role type
Account Manager (B2B Sales)
Builds
Integrated electric power solutions, parts, and services for commercial and industrial customers
Domain
Industrial Electric Power / Distributed Energy
Required skills
Account management, business development, consultative sales, relationship management, contract negotiation, pipeline management, solution presentation, commercial documentation, cross-functional collaboration
Preferred skills
Demand Response experience, distributed energy industry experience, understanding of deregulated energy markets (PJM, ISO-NE, MISO), investor-owned utilities (IOUs) knowledge
Technologies
CRM systems, sales enablement tools, contract management software
Responsibilities
Manage assigned customer portfolio and drive organic account growth; Develop and maintain strong relationships with customers, dealers, and channel partners; Support sales strategies and maintain a pipeline of prospective and active accounts; Consult with stakeholders on sales and service solutions; Prepare commercial documentation including contracts and service orders; Monitor account performance and proactively address customer issues
Seniority
Mid-level, hands-on IC