Parts & Service Consultant
Core
Develops and implements strategic plans for solving customer challenges and driving business growth related to maintenance products (Filters & Fluids, Electronic & Electrical components, Structural, appearance & Other Parts).
Role type
Parts & Service Consultant (Strategy & Customer Solutions)
Builds
Customized product and service solutions for construction industry customers in Africa, Middle East, Eurasia, Asia, and LATAM
Domain
Construction Equipment / Industrial Machinery / Aftermarket Services
Deliverable
product features
Required skills
Strategic planning, market/competitive research, data analysis, customer needs assessment, solution design, relationship management
Preferred skills
Technology adoption, product health management, marketing strategy alignment
Technologies
Data insights from connected field population
Responsibilities
Analyze company profile and operations to align marketing strategies with organizational goals; Conduct market and competitive research to identify new opportunities; Establish metrics to monitor and review the effectiveness of existing strategies; Develop and implement strategic plans for maintenance products
Seniority
Individual Contributor, Strategy & Customer Solutions