Senior Service Owner
Core
Shaping the aftermarket business for a global marine and industrial propulsion provider by developing scalable service contracts, monitoring connected vessels, and rolling out digital connectivity offerings.
Role type
Senior Service Owner (Strategy & Go-to-Market)
Builds
Scalable service contracts, monitoring services for connected vessels, digital connectivity offerings
Domain
Marine and industrial propulsion / Aftermarket services / Digital connectivity
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Business development, Strategy, Business planning, Process development, Go-to-market planning, Commercialization, Service lifecycle management, Change management
Preferred skills
Aftermarket or service business experience, B2B and indirect sales models, Dealer networks, Connected services in global organizations
Technologies
None explicitly stated
Responsibilities
Lead pre-studies for service contracts to build decision foundations, Analyze customer needs and willingness to pay to identify market opportunities, Define content and value propositions for segmented service contracts, Develop business plans, revenue models, and profitability assessments, Assess impact on system architecture and data requirements to define MVPs, Establish and improve operational processes for monitoring connected vessels, Support commercialization through go-to-market planning and pilot execution
Seniority
Senior, hands-on IC