Customer Financial Specialist Associate (work from home eastern United States resident)
Core
Handles inbound and outbound calls to manage patient billing, accounts receivable, and financial assistance programs.
Role type
Customer Financial Specialist Associate
Builds
Patient financial accounts and revenue management processes
Domain
Healthcare / Patient Billing
Deliverable
client delivery
Required skills
Accounts receivable management, Insurance billing validation, Financial assistance program administration, Self-pay account management, Patient communication, Regulatory compliance
Preferred skills
Customer service experience
Responsibilities
Collect cash and resolve account issues, Manage monthly installment plans, Educate patients on billing and insurance, Maintain compliance with federal and state regulations, Generate assigned reports
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