Insurance Premium Payment Associate
Core
Responds to record and process telephonic payment inquiries for insurance products in a high-volume call center environment.
Role type
Insurance Premium Payment Associate
Builds
Insurance premium payments for health plan members
Domain
Healthcare / Insurance
Deliverable
client delivery
Required skills
telephonic payment processing, multi-program navigation, high-volume call center management, customer service, English verbal communication
Preferred skills
healthcare billing experience, call center experience, healthcare environment familiarity
Technologies
multiple computer programs
Responsibilities
Respond to telephonic payment inquiries, take initial and ongoing payments for insurance products, manage changing volume demands in a call center environment
Seniority
Entry-level, individual contributor
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