PAS Financial Counselor
Core
Provides health care coverage needs assessments and determines eligibility for MassHealth, Qualified Health Plans, Children's Health Insurance, and other coverage for patients and community applicants.
Role type
Financial Counselor (Certified Application Counselor)
Builds
Patient enrollment in health insurance programs and financial assistance applications
Domain
Healthcare administration / Public health insurance
Deliverable
client delivery
Required skills
Certified Application Counselor (CAC) certification, healthcare or accounts receivable experience, data entry, communication, problem resolution, English proficiency
Preferred skills
Associate or bachelor's degree in Business or Social Services, bilingual capabilities
Technologies
EPIC, MassHealth, Health Connector (HIX)
Responsibilities
Interview and screen applicants for program eligibility, determine qualification for affordable health insurance coverage, facilitate enrollment through online exchanges, follow up with patients to obtain confidential information, act as liaison for eligibility discrepancies, provide price estimates, work in call center to assist with insurance issues, discuss financial obligations with patients, update patient accounts.
Seniority
Individual Contributor