Technician 1 - (Onsite Elizabethtown, PA)
Core
First-line on-site IT resource resolving device and network issues, performing maintenance, and supporting distribution operations.
Role type
Junior IT Technician (Onsite)
Builds
Supports distribution operations technology stack
Domain
Retail / Distribution / IT Infrastructure
Required skills
Windows OS fundamentals, basic networking (TCP/IP, DHCP, Wi-Fi), hardware installation and configuration, ticketing tools, troubleshooting, preventative maintenance
Preferred skills
Distribution or warehouse experience, ServiceNow, RF scanners, wireless infrastructure, CompTIA A+/Network+
Responsibilities
Resolve incidents for end-user devices, scanners, printers, and workstations; perform preventative maintenance and document it; install, configure, and replace hardware; run and tidy cabling; escalate issues to specialized groups; support site projects and network changes.
Seniority
Junior, hands-on IC