Sales and Service Client Services, Senior Associate
Core
Senior Associate serving as the day-to-day relationship lead for multiple clients in the US Asset Owners division, managing client activities and resolving inquiries.
Role type
Senior Associate Client Services
Builds
Service delivery and client relationships for US Asset Owners
Domain
Financial Services / Asset Management
Deliverable
client delivery
Required skills
Strong communication, organizational skills, consultative mindset, strategic and analytical thinking, high responsiveness, collaboration, self-motivation, adaptability, multitasking
Preferred skills
Experience in financial services
Technologies
None stated
Responsibilities
Serve as relationship lead for multiple clients; ensure timely resolution of client inquiries; liaise with COEs and shared service teams to resolve issues; facilitate communication across partners; ensure SLA compliance; participate in governance and KPI reviews; compile documentation and prepare presentation materials; act as liaison for implementations
Seniority
Senior, hands-on IC