Client Services SVP - Private Assets
Core
Lead client service strategy and delivery for a portfolio of key private equity clients, ensuring high-quality service and operational excellence.
Role type
Senior Vice President, Client Services (Private Assets)
Builds
End-to-end fund administration and accounting services for private equity funds
Domain
Financial Services / Private Equity / Fund Administration
Deliverable
client delivery
Required skills
Private equity fund administration, C-suite relationship management, service level agreement (SLA) management, business development, risk management framework design, team leadership, accounts receivable management, regulatory compliance, CRM utilization
Preferred skills
Fund accounting operations, governance frameworks, cross-functional project leadership
Technologies
CRM systems, Management Information Systems (MIS), KPI reporting tools
Responsibilities
Lead and implement client service programmes; build and maintain trusted relationships with C-suite stakeholders; establish and monitor SLAs; oversee accounts receivable; identify business growth opportunities; monitor service levels and profitability; establish and maintain Risk Management Frameworks; manage and develop team members
Seniority
Senior, hands-on IC with leadership responsibilities
