Financing Solutions – Client Service / Client Manager, AVP
Core
Primary day-to-day contact for agency lending, repo, and financing solutions clients, partnering with Trading, Operations, and Sales teams to drive client satisfaction and business growth.
Role type
Senior Client Service Manager (Securities Financing)
Builds
Client relationships and program performance in securities lending, repo, and prime services
Domain
Capital Markets / Securities Financing
Deliverable
client delivery
Required skills
Client relationship management, commercial mindset, communication and presentation, analytical and problem-solving, project management, stakeholder management
Preferred skills
Knowledge of financial markets and custody banking, understanding of securities financing products, experience with Japanese institutional investors, proficiency in Bloomberg
Technologies
Salesforce, Bloomberg, Microsoft Excel, PowerPoint, Word
Responsibilities
Respond to client inquiries and troubleshoot problems; monitor client satisfaction and program performance; lead client communications and performance reviews; participate in client meetings and industry discussions; collaborate with Relationship Managers and Global Services; support strategic client onboarding and regulatory initiatives
Seniority
Senior, hands-on IC