Financing Solutions – Client Service / Client Manager, AVP
Core
Primary day-to-day contact for agency lending, repo, and financing solutions clients, partnering with Trading, Operations, and Sales teams to drive client satisfaction and business growth.
Role type
Senior Client Service Manager (Securities Financing)
Builds
Agency lending, repo, and prime services platforms for institutional investors
Domain
Capital Markets / Securities Financing
Deliverable
client delivery
Required skills
client relationship management, commercial mindset, analytical problem-solving, project management, stakeholder management, securities lending knowledge, repo knowledge, collateral management knowledge
Preferred skills
Japanese institutional investor experience, Japanese language fluency, Bloomberg proficiency
Responsibilities
Respond to client inquiries and troubleshoot service/product issues; monitor client satisfaction and program performance trends; lead client communications and performance review meetings; participate in industry discussions on capital markets trends; collaborate with Relationship Managers on strategic programs; support client onboarding and regulatory initiatives.
Seniority
Senior, hands-on IC