Patient Service Specialist PRN - Vanderbilt Heart & Vascular Institute
Core
Provides patient service support including check-in/out, appointment scheduling, insurance updates, and coordination of referrals and pre-certs for the Vanderbilt Heart & Vascular Institute.
Role type
Patient Service Specialist (Administrative)
Builds
Patient appointment schedules and administrative workflows for cardiovascular care
Domain
Healthcare / Cardiovascular
Required skills
Patient check-in/out, Appointment scheduling, Insurance verification, Referral coordination, Medical terminology, Computer systems navigation
Preferred skills
Customer service, Problem solving
Technologies
Hospital computer systems
Responsibilities
Conduct patient check-in and check-out, Coordinate follow-up appointments and procedures, Schedule appointments and surgeries, Provide positive first impressions, Work with patients and outside facilities to ensure administrative tasks are completed prior to visits
Seniority
Entry-level, occasional guidance