Associate Clinical IT Support Specialist (Local / Hybrid)
Core
Provides entry-level onsite and hybrid technical support and troubleshooting for electronic devices, media services, and software applications across Vanderbilt Health's hospitals and clinics.
Role type
Associate Clinical IT Support Specialist
Builds
Maintains and supports standalone and networked electronic devices, media services, and software applications for clinical and operational teams.
Domain
Healthcare Information Technology
Required skills
Desktop support, technical documentation, inventory management, issue escalation, operating system installation and configuration, system upgrades and patching, security policy compliance, hardware expansion support
Preferred skills
Incident tracking and problem reporting familiarity, basic problem management
Technologies
Operating systems, networked electronic devices, media services, software applications, incident tracking tools
Responsibilities
Provide entry-level desktop support to customers, perform administrative duties including technical documentation and inventory, assist team members and escalate issues, analyze and validate business and technical requirements, install and configure computer operating systems, execute infrastructure and system upgrades and patches, follow security policies and regulatory governances
Seniority
Associate, entry-level IC