Director, Global Administration
Core
Leads the global administrative services organization by overseeing regional leaders, standardizing end-to-end processes, and accelerating efficiency through digitization and AI-aligned workflows.
Role type
Director, Global Administration (Shared Services)
Builds
Globally consistent administrative service delivery, standardized operating procedures, and a modernized GA operating model.
Domain
Global Business Services / Administrative Shared Services
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Global operations leadership, regional team management, process standardization (SOPs), governance and controls, executive stakeholder management, continuous improvement, AI/Copilot adoption, learning community building
Preferred skills
Digitization and automation of administrative workflows, travel and expense process expertise, programmatic enablement design
Technologies
Copilot, productivity tools, digital workflow platforms
Responsibilities
Lead and coach regional GA managers to deliver consistent high-quality services; Own the global process framework and drive adoption of standardized operating procedures; Define and enforce governance, controls, and compliance mechanisms; Lead transformation initiatives to improve productivity and streamline workflows; Sponsor adoption of AI-enabled workflows and practical use cases; Partner with senior leaders to define service expectations and deliver a trusted executive support experience
Seniority
Director, strategic leadership & regional oversight
