Global HR Process Lead
Core
Design, document, and continuously improve global HR processes, operating procedures, and employee journeys to ensure efficiency, scalability, and regulatory compliance.
Role type
Global HR Process Lead (Process Consultant)
Builds
Scalable, compliant end-to-end employee experiences and HR service delivery workflows
Domain
Human Resources / Process Optimization / Regulatory Compliance
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
HR process design, ServiceNow, process mapping, workflow design, journey mapping, SOP development, governance frameworks, Lean, Six Sigma, stakeholder collaboration
Preferred skills
Experience in regulated environments (SMCR, FCA, GDPR), automation opportunities identification, transformation planning
Technologies
ServiceNow
Responsibilities
Design and document global HR processes and employee journeys; Lead process standardisation and optimisation projects across regions; Develop and maintain SOPs, process maps, and governance frameworks; Partner with HR, Risk, Compliance, and Technology teams to deliver process improvements and automation plans
Seniority
Senior, hands-on IC