Patient Service Specialist - Infectious Disease Clinic
Core
Administrative support for an infectious disease clinic, managing patient scheduling, registration, and pre-appointment coordination.
Role type
Patient Service Specialist (Administrative)
Builds
Efficient patient workflow and appointment scheduling for the Infectious Disease team
Domain
Healthcare / Infectious Disease
Deliverable
dashboards & analysis
Required skills
Patient scheduling, Medical terminology, Patient documentation, Customer service, Clinical communication
Preferred skills
None stated
Technologies
Patient portal, Clinical communication systems, Work queues
Responsibilities
Schedule appointments and procedures; Manage registration and patient work queues; Coordinate with patients and outside facilities for pre-appointment orders; Communicate with patients via patient portal.
Seniority
Entry-level, less than 1 year experience