Senior Technical Service Representative
Core
Support the Services team, create customer experiences at the service desk, and provide delivery and installation services for customers in their homes.
Role type
Senior Technical Service Representative (Service Agent)
Builds
Delivery and installation services for customers
Domain
Retail technology
Deliverable
physical/clinical work
Required skills
Recruiting, scheduling, mentoring, customer service, delivery, installation, vehicle/equipment maintenance, lifting up to 50 lbs, valid driver's licence
Responsibilities
Support the Team Lead in recruiting, scheduling, mentoring, and developing the Services team; Create an amazing customer experience at the service desk; Provide delivery and installation services for customers in their homes; Ensure vehicles and equipment are well maintained; Cultivate an inclusive team and learning culture
