TELVENDEDOR WHATSAPP
Core
Provide operational support and timely, quality customer service via phone, chatbot, and electronic platforms for refrigeration equipment sales and support.
Role type
Customer service representative (refrigeration equipment)
Builds
Customer support interactions and equipment delivery assistance
Domain
Retail / Home Appliances
Deliverable
client delivery
Required skills
Customer service, conflict resolution, proactive problem solving, data administration, database management, information capture
Preferred skills
Administrative experience, accounting knowledge, pre-primary education
Technologies
Chatbots, electronic platforms, databases
Responsibilities
Answer customer inquiries via phone and chatbot, deliver refrigeration equipment, manage customer databases, capture and track information
Seniority
Entry-level