Tech Hero
Core
In-store technology advisor providing solutions, support, and guidance to customers.
Role type
retail technology advisor
Builds
customer-facing technology solutions and support
Domain
telecommunications retail
Deliverable
product features
Required skills
technology knowledge, customer service, sales motivation, product setup, market trend awareness
Preferred skills
retail experience, team collaboration, organizational skills
Responsibilities
Provide personalized technology service to customers, support customers in product setup and usage, collaborate with team to provide expertise, stay updated on new products and market trends.
Seniority
Individual Contributor, entry to mid-level