Receptionist
Core
Front-office medical receptionist managing switchboard operations, visitor intake, and administrative support for a senior primary care clinic.
Role type
Medical Receptionist (Front Office)
Builds
Patient scheduling, visitor management, and clinic administrative workflows
Domain
Healthcare / Senior Primary Care
Deliverable
product features
Required skills
Multi-line phone operation, visitor pass issuance, message distribution, MS Outlook, basic computer literacy, bilingual communication (English/Spanish)
Preferred skills
HEDIS experience, Electronic Medical Records (EMR) familiarity, geriatric care setting experience
Technologies
MS Outlook, Electronic Medical Records (EMR)
Responsibilities
Operate switchboard and manage multi-line phones, greet visitors and issue passes, take and distribute accurate messages, respond to routine inquiries regarding location and hours, perform miscellaneous administrative tasks like mail distribution and meeting room booking
Seniority
Entry-level to Junior, individual contributor