Desktop Support Internship
Core
Provide on-site and remote technical support for desktop, mobile, and network infrastructure across corporate, campus, and data center locations.
Role type
Desktop Support Intern
Builds
IT support services for internal clients
Domain
IT Operations / Desktop Support
Deliverable
client delivery
Required skills
hardware configuration and repair, network connectivity setup, desktop and mobile OS support, application installation and maintenance, asset lifecycle tracking, ticket management within SLA
Preferred skills
Microsoft SCCM, information security best practices, cross-platform troubleshooting (Windows/Mac)
Responsibilities
Engage in support of computer platforms at corporate, campus and data center locations; Install, support, and maintain desktop applications; Provision applications using Microsoft System Center Configuration Manager (SCCM); Setup, maintain and troubleshoot Microsoft Windows and Apple MAC OS computers; Complete work on assigned tickets within SLA; Track corporate IT assets throughout computer lifecycle
Seniority
Intern