HR Ops Tier 2 – C&B Specialist
Core
Second point of contact for employees and managers in Germany and Switzerland for resolution of complex Compensation, Benefits, Reward, and Company Share Plan issues.
Role type
Tier 2 HR Operations Specialist (Compensation & Benefits)
Builds
End-to-End HR processes and functional services for Compensation, Benefits, and Reward programs.
Domain
Human Resources / Compensation & Benefits
Deliverable
dashboards & analysis
Required skills
HRIS transactional processing, data audits, error report processing, payroll interface management, case management, SOP creation, process improvement, automation identification, stakeholder liaison
Preferred skills
Knowledge of Workday and SAP, experience with KPI development, process change implementation
Technologies
Workday, SAP, Excel, EIB
Responsibilities
Resolve escalated complex inquiries from Tier 1, conduct data audits in Workday, ensure interface to payroll accounting, create and monitor case management tickets, create and maintain SOPs and Knowledge Base Articles, identify automation opportunities, assist in developing service level agreements.
Seniority
Mid-level, hands-on IC
