Analyst, Account Management
Core
Support the growth, retention, and success of Arcus' client portfolio in Latin America by providing analytical, operational, and relationship management support.
Role type
Analyst, Account Management
Builds
Client relationships, business growth, and operational excellence for payment solutions in Mexico and Latin America
Domain
Fintech / Payments / Latin America
Deliverable
dashboards & analysis
Required skills
Account management, client relationship management, cross-functional collaboration, data analysis, reporting, presentation development, onboarding support, CRM data maintenance, process improvement
Preferred skills
Salesforce/CRM platform experience, Fintech/SaaS/Payments industry experience
Technologies
Salesforce, Excel, PowerPoint
Responsibilities
Manage and grow strategic client relationships; analyze client performance and transaction trends; develop reports and client-facing presentations; coordinate with Product, Operations, Technology, Finance, and Customer Support teams; support onboarding and implementations; maintain accurate account information in Salesforce.
Seniority
Individual Contributor, 1-3 years experience
