Senior Solutions Consultant, Personalization
Core
Strategic partner designing and delivering data-driven personalization programs for Tier 0–1 customers to drive measurable business uplift.
Role type
Senior Solutions Consultant (Personalization)
Builds
Multi-quarter campaign roadmaps, value frameworks, and executive-level performance narratives.
Domain
Digital payments, marketing personalization, and customer success.
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Advanced personalization strategy, campaign portfolio management, ROI value planning, executive stakeholder engagement, cross-functional leadership, commercial renewal strategy, team mentorship, A/B testing, segmentation, performance marketing.
Preferred skills
Experience with Google Analytics, Adobe Analytics, or similar tools.
Responsibilities
Design insight-driven personalization roadmaps spanning multiple channels; own campaign portfolio health and risk management; build account-level value frameworks and ROI narratives; partner with Sales/CS on renewals and upsell opportunities; act as subject matter expert in domains like AI or retail strategy; coach consultants and develop training playbooks.
Seniority
Senior, hands-on IC with strategic influence