Sr Director, Personalization Data & AI (Hybrid - Acton, MA)
Core
Design, implement, and commercialize AI products and data platforms to transform Sales enablement and Customer Experience, driving N-1 personalization and agentic AI applications.
Role type
Sr Director, Personalization Data & AI (Strategy & Product Leadership)
Builds
AI-powered digital transformation products, N-1 personalization data platforms, and agentic AI applications for global Sales and Customer Experience teams.
Domain
Medical Devices / AI & Machine Learning / Personalization
Deliverable
production ML models | product features
Required skills
Global product strategy, ML/AI/GenAI model deployment, Knowledge Graphs, Search Data Platforms, Microservices/APIs, Responsible AI practices, Stakeholder management, Team leadership
Preferred skills
Advanced degrees (Masters/PhD), Experience with CRM/CDP/EDW/Mar-Tech systems
Technologies
Gen AI frameworks, Microservices, APIs, Knowledge Graphs, Search Data Platforms
Responsibilities
Lead global adoption of personalization data platforms and Gen AI agents; Partner with SaaS providers to scale Gen AI; Design AI models and protocols for agentic orchestration; Define functional processes and success metrics; Foster responsible experimentation culture; Evaluate and select AI technologies.
Seniority
Senior, hands-on IC with strategic leadership
