【AstraZeneca】【CET】Applications Manager and BRM Lead, Enterprise IT
Core
Manage and improve IT systems for Finance, wholesaler management, and HR domains to support AstraZeneca's business operations in Japan.
Role type
Senior IT Operations Manager and Business Relationship Manager
Builds
Reliable IT services and operational processes for enabling business domains
Domain
Pharmaceutical industry IT operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
IT systems management, IT operations leadership, project management, system administration, troubleshooting, stakeholder partnership, process optimization, compliance management, capacity planning, service transition planning
Preferred skills
Advanced certifications in IT operations or business relationship management, budgetary control knowledge, business process management
Technologies
IT Service Management tools, global IT operation methodologies
Responsibilities
Lead end-to-end lifecycle management of IT systems, manage core ITSM processes (Incident, Problem, Change, SLA, Configuration), coordinate daily BAU operations and escalations, partner with business stakeholders to align IT solutions with needs, lead IT planning and business case development, ensure compliance with global IT policies and standards, support business continuity and disaster recovery, present service health and performance reports
Seniority
Senior, hands-on IC with strategic partnership duties
