Account Manager TELUS Health – Employer Solutions (segment SMB)
Core
Develop and manage strategic account relationships for a portfolio of small and medium-sized business clients to drive revenue growth and ensure customer success.
Role type
Account Manager (SMB)
Builds
Technology-enhanced care ecosystem solutions for employers and employees
Domain
Health and well-being / B2B Services
Deliverable
client delivery
Required skills
B2B sales, key account management, strategic thinking, business acumen, stakeholder management, revenue growth, customer retention, upselling, cross-selling, new business acquisition, presentation skills, time management
Preferred skills
Groups Benefits sector experience, Employee Assistance Programs (EAP) industry experience, HR solutions experience
Technologies
English IT tools
Responsibilities
Manage and execute renewal strategies for existing SMB clients; Identify and capitalize on expansion opportunities within the existing customer base; Drive new business growth through targeted campaigns and qualified leads; Conduct regular business reviews with clients to understand evolving needs; Collaborate with marketing and business development teams to optimize lead conversion rates; Build and maintain strong relationships with key decision-makers.
Seniority
Mid-level, hands-on IC