Implementation Lead, Defined Benefits
Core
Lead end-to-end delivery of high-quality implementations and ongoing production support for enterprise clients in the defined benefits administration industry.
Role type
Senior Implementation Lead (Defined Benefits)
Builds
Enterprise client system transitions and production support workflows
Domain
Defined benefits administration / Pension plan management
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Strategic project leadership, Client partnership, Implementation methodology ownership, Team coordination (10+ professionals), Scope control, Risk mitigation, Technical translation, Process innovation
Preferred skills
Pension administration software experience, Bilingualism
Technologies
Workflow management systems, Administrative process automation tools
Responsibilities
Lead end-to-end delivery of enterprise client implementations, Partner with clients to validate scope and timelines, Establish client-specific success criteria, Own and champion implementation methodology, Provide strategic guidance to implementation teams, Collaborate with product development teams for solution optimization
Seniority
Senior, hands-on IC with strategic client influence
