Field Service Engineer - Southeast

💼 Full-time🗓 2026-10-02 → 2026-10-05

Core

Field Service Engineer supporting Alcon LenSx surgical equipment installation, maintenance, and repair across the Southeast territory.

Role type

Field Service Engineer (Medical Devices)

Builds

Surgical equipment maintenance and repair services

Domain

Medical Devices / Ophthalmology

Deliverable

physical/clinical work

Required skills

Troubleshooting, preventative maintenance, installation, GxP compliance, documentation, customer relationship management, sales support

Preferred skills

Laser medical device experience, hospital operating room protocols, ServiceMax/CRM tools, physical lifting (50 lbs)

Technologies

ServiceMax, CRM tools

Responsibilities

Troubleshoot, diagnose, and repair surgical equipment; perform preventative maintenance and installations; escalate technical issues; manage daily schedule and customer communications; ensure GxP compliance and documentation; develop customer relationships for contract renewals.

Seniority

Mid-level, hands-on IC (via careerplan.io/jobs/R-2026-49641-1-field-service-engineer-southeast-at-alcon)

About Alcon

As the global leader in eye care, Alcon has built a rich history of providing innovative products to customers and patients all over the world. We’re extremely proud of our legacy and the significant way we’ve helped to shape the industry over the last 70 years, but we’re just getting started. Our relentless passion to eliminate unmet medical needs drives our pursuit to further advance eye health worldwide. We’re looking for exceptionally talented, driven people who want to make a difference.