Junior Technical Support Engineer
Core
Hands-on technical support for complex robotic vision surgery systems, including installation, maintenance, troubleshooting, and on-site field support.
Role type
Junior Technical Support Engineer (Robotics)
Builds
Robotic platforms for vision-saving surgery
Domain
Medical robotics / Ophthalmic surgery
Deliverable
physical/clinical work
Required skills
Mechanical assembly and disassembly, electromechanical component repair, system-level troubleshooting, Linux familiarity, networking basics, independent problem-solving, cross-disciplinary system understanding
Preferred skills
Advanced Linux usage, algorithmic understanding
Technologies
Linux, robotic systems
Responsibilities
Maintain, test, and troubleshoot robotic systems at company facilities; Install, calibrate, and commission robotic systems at customer and partner sites abroad; Diagnose and resolve hardware, mechanical, and software issues in the field; Perform hands-on replacement and repair of mechanical and electromechanical components; Provide technical feedback from the field to improve system robustness and usability; Document issues, procedures, and best practices (via careerplan.io/jobs/E9-008-94-C64-junior-technical-support-engineer)
Seniority
Junior, hands-on IC
