Acute Care Coordinator- MHC- On- Call
Core
Licensed mental health professionals providing 24/7 crisis intervention, triage, and care coordination via telephone for residents of Multnomah, Washington, and Clackamas counties.
Role type
Acute Care Coordinator (Crisis Call Center)
Builds
Crisis support and care coordination services for the county's mental health system
Domain
Public sector mental health services
Deliverable
client delivery
Required skills
crisis intervention, risk assessment, care coordination, clinical triage, concurrent documentation, electronic database management, policy adherence
Preferred skills
cultural competency, equity lens application, managing sensitive information, rapid clinical decision making
Technologies
telephone systems, electronic databases, multiple computer screens
Responsibilities
answer and triage crisis telephone lines, assess risk for life-threatening situations, coordinate with emergency services and community partners, document clinical reviews and interventions, provide information and referrals to community providers
Seniority
Mid-level, hands-on IC