Field Care Manager, Behavioral Health
Core
Coordinate integrated behavioral health care for members with serious mental illness, substance use disorders, and justice-involved populations through face-to-face and telephonic engagement.
Role type
Field Care Manager (Behavioral Health)
Builds
Comprehensive, person-centered care plans and interdisciplinary care team coordination
Domain
Healthcare / Behavioral Health / Medicaid
Deliverable
client delivery
Required skills
crisis intervention, care coordination, interdisciplinary team leadership, health literacy improvement, regulatory compliance, electronic medical records proficiency
Preferred skills
Case Management Certification (CCM), in-home assessment experience, Medicare/Medicaid dual-eligible population experience, community resource knowledge, managed care experience, bilingualism
Technologies
Electronic medical records, Microsoft Word, Outlook, Excel
Responsibilities
Provide personalized care coordination and crisis intervention; Engage members face-to-face to build trust and facilitate care; Coordinate behavioral health and medical services; Serve as driver of the interdisciplinary care team; Facilitate ICT meetings; Proactively support transition of care efforts; Ensure compliance with IDHS, CMS, and NCQA regulations
Seniority
Mid-level, hands-on IC