Case Manager, Clinical Services
Core
Coordinate services and care for patients, providing coaching, strategies, and coordination of health and wellness resources to help them live more fully.
Role type
Case Manager (Clinical Services)
Builds
Treatment plans and care coordination strategies
Domain
Behavioral health and mental health services
Deliverable
client delivery
Required skills
behavioral management techniques, crisis intervention, active listening, motivational interviewing, treatment plan development, electronic medical record documentation, community resource navigation
Preferred skills
experience with Electronic Health Record
Technologies
Electronic Medical Record
Responsibilities
Help patients navigate the health care system through coaching and education; Coordinate behavioral and primary care needs; Refer and advocate for additional services; Develop, implement, and update treatment plans; Enter documentation into Electronic Medical Record; Connect with clients face-to-face, via telehealth, and by phone; Assist clients in developing natural support systems.
Seniority
Entry to Mid-level, hands-on IC