Patient Access Representative - Primary Care
Core
Front-line support for primary care departments, handling patient registration, scheduling, insurance verification, and financial collections.
Role type
Patient Access Representative (Clerical)
Builds
Patient check-in/out processes, appointment schedules, and financial accounts
Domain
Healthcare / Primary Care
Deliverable
product features
Required skills
Patient registration, Insurance verification, Appointment scheduling, Financial collection, Medical record maintenance, Regulatory form completion
Preferred skills
Customer service, Kiosk support, Referral processing
Technologies
Patient kiosks, Electronic health records (implied)
Responsibilities
Greet and register incoming patients, verify demographics and insurance, schedule appointments, collect fees and copays, maintain medical records, process multi-channel patient messages
Seniority
Entry-level, individual contributor