Territory Services Manager - TAS
Core
Manage end-to-end renewal lifecycle for support services and subscription contracts, driving customer retention, revenue protection, and growth.
Role type
Territory Services Manager (TSM)
Builds
Renewal strategies, quotes, and service solutions for clients and OEMs
Domain
IT Services / Support Services Renewals
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Contract negotiation, relationship management, data analysis, forecasting, quote coordination, compliance management, vendor program knowledge
Preferred skills
Cisco policies and tools expertise, CCW-R experience, multi-year contract negotiation, upsell strategy
Technologies
Cisco CCW-R, MS Office (Excel, Word)
Responsibilities
Manage renewal process for assigned contracts, define and validate renewable install base, engage clients and OEMs for strategy alignment, coordinate quote creation, maintain forecasting and reporting, support post-sales activities
Seniority
Mid-level, hands-on IC