CareerPlan

Director, Key Customer Management, Retail - Rising Retailers

China - ShanghaiFull-time2026-10-27 → 2026-11-11

Core

Lead end-to-end management and growth of Coca-Cola's key Retail customers (e.g., Rising retailers) in China, acting as business owner for the portfolio.

Role type

Director, Key Account Management

Builds

Sustainable top-line and profit growth for strategic retail partners

Domain

FMCG / Retail

Required skills

Key Account Management, Strategic Planning, Cross-functional Leadership, Financial Acumen, Negotiation, P&L Management, Business Case Development, ROI Tracking, Stakeholder Influence

Preferred skills

FMCG experience, Matrixed environment navigation, Senior-level relationship building

Technologies

None stated

Responsibilities

Lead end-to-end management and business results delivery of assigned key Retail customers; Lead Joint Business Planning and strategic customer reviews; Build and sustain trusted and strategic customer partnerships; Govern customer execution and performance outcomes; Manage customer investment planning and financial discipline; Orchestrate cross-functional alignment across RGMX, RTM, Marketing, Supply Chain, Finance, Franchise Operations, and bottlers

Seniority

Director, Strategic Leadership