Director, Customer Strategic Insights - Foodservice and On Premise
Core
Lead customer, category, and consumer insight initiatives to shape business strategy and drive marketplace growth for Foodservice & On-Premise customers.
Role type
Director, Customer Strategic Insights (Strategy & Analytics)
Builds
Actionable growth strategies, strategic recommendations, and insight-led business plans for customers.
Domain
Consumer Packaged Goods (CPG), Foodservice, Retail, Hospitality
Required skills
Strategic thinking, Storytelling, Qualitative & Quantitative research leadership, Data synthesis, Stakeholder influence, Project management, Budget management, Market analytics, Primary research, Business planning
Preferred skills
MBA, Experience with CPG/foodservice/retail/hospitality, Advanced data visualization, Change management
Technologies
Microsoft Excel, PowerPoint, Power BI, DINE, BevIQ, BEACH, Circana CREST, Datassential, Technomic, Mintel, Euromonitor, Kantar, MRI-Simmons
Responsibilities
Develop compelling narratives grounded in consumer and industry insights; Lead end-to-end qualitative and quantitative research programs; Partner with customers to identify and activate high-impact growth opportunities; Translate complex data into clear strategic recommendations; Influence senior leaders and cross-functional stakeholders without direct authority; Advance organizational insight capabilities and data assets.
Seniority
Director, strategic leadership & cross-functional influence