Director, Customer Development, Immediate Consumption
Core
Leading customer development strategy and execution for the Immediate Consumption Channel across the Coca-Cola system, driving new customer expansion and sustainable performance of existing customers.
Role type
Director, Individual Contributor
Builds
Customer development playbooks, strategies, and operational protocols for the Immediate Consumption Channel
Domain
FMCG / Fast-Moving Consumer Goods / Beverage Industry
Deliverable
product features
Required skills
Customer development strategy, Key Account Management, Business development, Channel strategy, Data analysis, Project management, Stakeholder collaboration, Market segmentation, Demand generation, KPI tracking
Preferred skills
Experience in Immediate Consumption, FMCG, or complex commercial environments
Technologies
Google Analytics
Responsibilities
Develop and roll out customer development strategies and playbooks; Lead new customer identification, onboarding, and growth; Drive planning and execution of customer development initiatives; Enable and support key commercial initiatives for major customers; Collaborate with cross-functional teams to align and execute plans; Monitor, analyze, and report on channel performance and emerging trends
Seniority
Director, strategic leadership with hands-on execution

