PS Project Management Lead
Core
Senior management role responsible for managing and growing a sustainable, profitable technical services practice aligned with overall business strategy.
Role type
Senior Manager, Technical Services (People Management)
Builds
Technical services practice and seamless service operation
Domain
IT Services, Technical Services, Global Technology
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
P&L management, team leadership, strategy development, client relationship management, service level management, budget management, process optimization, resource capacity planning, business planning, stakeholder engagement
Preferred skills
ITIL practices, cloud services, cybersecurity, application management, data center management, collaboration technologies
Technologies
ITIL, Cloud services, Cybersecurity, Application management, Networks, Data center, Collaboration tools
Responsibilities
Manage unit P&L and lead a team; Contribute to strategy development to achieve revenue and expense targets; Develop client service policies and procedures; Manage internal organizational impacts regarding resourcing and financing; Ensure process, policies, and tools for financial and delivery management are in place; Manage resource capacity to achieve SLAs; Establish internal controls for management validation; Prepare reports for senior leadership; Execute business plans and monitor performance; Set and manage operational budget.
Seniority
Senior, hands-on IC with people management focus
