Inside Sales Manager
Core
Manage a team of 10+ Sales Support Representatives to execute sales goals, profitability, and policy implementation for Ferguson's diverse industrial supply sectors.
Role type
Senior Inside Sales Manager (Team Lead)
Builds
Sales processes, customer solutions, and team performance metrics
Domain
Industrial supply / B2B sales operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Team management, sales strategy, order management, pricing strategies, CRM utilization, performance coaching, cross-functional collaboration, process improvement
Preferred skills
Experience in fast-paced customer-facing environments, negotiation, leadership
Responsibilities
Drive and evaluate associate/team performance, set and execute tactical direction for sales goals, deploy sales processes using CRM systems, monitor metrics for account development, facilitate relationships with supplier partners, resolve complex customer inquiries and escalations, ensure appropriate staffing levels, foster high-performance culture
Seniority
Senior, hands-on IC with team leadership
