Alcatel Implementation Engineer (L3) (m/w/d) bundesweit
Core
Implementation and configuration of Alcatel-Lucent Enterprise (ALE) communication solutions including OmniPCX Enterprise and Rainbow for mid-sized and large enterprise clients.
Role type
Senior Implementation Engineer (Unified Communications)
Builds
On-premises, hybrid, and cloud-based collaboration and voice solutions
Domain
Telecommunications / Unified Communications / VoIP
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
ALE solution implementation, OmniPCX Enterprise (OXE) operation, OmniVista 8770 management, VoIP/SIP protocols, SBC integration, Network engineering (QoS, VLAN, Firewall), Linux/Windows administration, Contact Center scenario design, Skill-Routing, SIP-Trunking, Root-Cause Analysis
Preferred skills
Alcatel Native Encryption, Alcatel VNA/VAA, Rainbow™ Hybrid-Setups, Microsoft Interop (Teams Direct Routing), Rainbow™ Edge Solutions
Technologies
OmniPCX Enterprise, OmniVista 8770, Rainbow, Audiocodes, Genesys, RSI, WebRTC, Linux, Windows
Responsibilities
Plan, install, and configure OXE and Rainbow with high availability and virtualization; Implement Contact-Center scenarios including Skill-Routing and Agent-Desktop; Manage SIP-Trunking, SBC-Interop, and number planning; Perform troubleshooting, root-cause analysis, and change management; Conduct workshops, training, and presales support.
Seniority
Senior, hands-on IC